Cold outreach and reputation risk
A relationship-led island market punishes sloppy outreach quickly. Before contacting a prospect, make sure there is a role-relevant reason, a recorded source, a respectful follow-up limit and a clear route to opt out.
- Do not use automated or recorded calling for marketing.
- Check internal do-not-contact notes before calling or following up.
- Be clear who is calling, why the conversation may be relevant and how to stop further contact.
- Avoid unsolicited electronic marketing to individual subscribers unless consent or a valid soft opt-in route exists.
- Prefer warm introductions, sector events and named workflow reasons over generic AI pitches.
Free audit boundary
A free workplace audit can create liability, unpaid consulting and false confidence if it is not bounded. Treat the free step as a workflow opportunity scan, not an assurance report.
- Keep the free scan to one workflow, one owner, one review point and one value proxy.
- Do not request client files, credentials, live exports, personal data or confidential records.
- Do not present legal, compliance, cyber-security or regulatory assurance unless separately scoped.
- Route complex findings to paid diagnostic, governance work or no-fit rather than stretching the free scan.
- Present hypotheses and next-step options, not guaranteed findings.
Agentic workflow controls
Agentic language can sound like unsupervised automation. The safer default is an AI-assisted workflow with explicit human review, data boundaries, access limits and rollback rules.
- Start with search, drafting, classification, summarisation or evidence preparation before production action.
- No autonomous regulated, legal, financial, eligibility, employment, safety or client-impacting decision.
- No production write access until IT/security, data and rollback routes are agreed.
- Record prompt-injection, output reliability, supplier, retention and overreliance risks.
- Use scale, improve, pause or stop as the closeout decision; a stop decision can still protect the buyer.